Open Device Manager by pressing the Windows key on your keyboard, typing Device Manager and opening the result. Download and install the app on your device. Contact us. I believe they typically use their own WiFi network on the Bell equipment. As soon as you take over the settings, the PC will first connect to a 5 GHz network in the future and only fall back to the 2.4 GHz band if the former does not work. If your router supports 5GHz connectivity, the next thing to do is to check your adapter. Cela inclue donc le routeur et la box qui doit pouvoir émettre en 5 GHz mais aussi votre équipement Wifi sur votre appareil (Wifi, Smartphone, etc). This will become your gateway pod and will be the primary link that connects all your pods together. Bell Aliant appears to be using the same Actiontec equipment. The Whole Home Wi-Fi product has advanced capabilities such as automatic band steering. Once the pod is detected by holding your device close to the pod, select a name from the list provided or create a custom name. Here it is now unfortunately complicated a second time. Ontario. Troubleshooting signal strength issues. If successful, you should see a Bell Fibe/FiberOP page appear. To solve this issue, there are a few things that you should do. With the constant change of standards and speeds, a lot of users have found themselves confused with the sheer number of available options for wireless connectivity. Keep your computer connected to the Bell modem for now…. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). This will open the Run dialog box. Hey, wondering why can’t I use a router to connect to my FibeTV boxes? Save my name, email, and website in this browser for the next time I comment. You can also create your own to more easily identify your network. More Information. Do not connect the pods to an extension cord, receptacle, or any other outlet unless the prongs can be fully inserted with no part of the prongs exposed. Enter (or in the address bar. Opens the properties of your WLAN adapter, Changes in the settings to the Advanced tab. Sometimes devices connect to a frequency that is not suited for where they are being used in your home. You may move around your pods to improve Wi-Fi coverage to certain areas. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is: Exclusive Warranty. Here Windows lists under the item “WiFi” or “WLAN” the corresponding name. Stupid only if Windows networks prefer the ole 2.4-network. Some Wi-Fi network broadcast names were delineated with 5 GHz or 2 GHz at the end. But that can be changed! Name the pod based on your preferences. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. For IOS: Open Menu (three horizontal lines)-> Select Access, ii. When connecting with a device, you will see this name in the list of available Wi-Fi networks. 5 GHz is faster than 2.4 GHz but has less range. Keep in mind, however, that it is possible that you need to buy new hardware if for any reason you are dead set on using 5GHz. “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. Open the app. The technology will select the best network to connect to in order to mitigate surrounding Wi-Fi interference, improve signal strength and maximize performance. It’s possible that some of the steps below could change as new firmware is pushed to Bell Aliant’s equipment. Select Menu (three horizontal lines) from the home screen of the app. You need to find the right setting to prioritize the 5GHz networks. You can test this by browsing to If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. I honestly can’t answer this question but I have found this PDF document which identifies issues with Port Bridging and favours Advanced DMZ. Of course, the prerequisite for using the more efficient tape is that your laptop or desktop also has a suitable WLAN module for the modern networks. My Battery Isn’t Working. Follow the instructions to see if your router and adapter even support this frequency. Select → the sub menu (three vertical dots) beside Network. If you check this box (recommended), you’ll use a common network name (SSID) and password for both 2.4 GHz and 5 GHz. Change the password or network name by selecting the appropriate fields in the sub menus (three vertical dots or pencil icon/Edit icon). Here you have to identify your WLAN module. This may be confusing, but the letters in the name of your router and wireless adapter after the 802.11 standard have an important role here. This thread is archived. Method 1: Through the Bell Whole Home Wi-Fi App. Your Bell Aliant FibreOP television receivers should remain connected to the Bell Aliant modem. Your current region: 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3. Another way to check if your adapter has 5GHz capability is through the command prompt. When in the basic view, click the Advanced view button at the top of the screen to access the advanced settings for your primary Wi-Fi network. The channel i'm in is overcrowded with all of my neighbors and is probably causing interference. Limited Warranty. There are routers and adapters that can only work on 2.4GHz, and there are some that work with both. If it doesn’t say anything, use your favorite search engine to get to the manufacturer’s website, from where you can see whether it supports 5GHz using the guide mentioned in the first step. Select Advanced DMZ from the menu on the left. Launch a web browser and browse to your modem’s IP address. But that can be changed! The Ethernet ports will be yellow on the back of the device. If prompted, enter the administrator password. To do this, you will be required to do a bit of online research for your specific model. Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. In addition, there are felt 50 different ways;) starting from Windows 8.1 and in the current Windows 10 you can use for example the practical  Windows key + X – menu and click here on device manager. IMPORTANT: When changing the network name or password, existing Wi-Fi devices will no longer find your network. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. Let me know in the comments below. Thanks . Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. ), as well as plug in and spread your additional pods throughout your home. Limitation of Liability. We recommend connecting pods on inside walls in the home and within 10-20 feet from one another. For those of you who are concerned about performing the steps below, this PDF document published for Bell Aliant’s business customers should answer any of your questions. Your email address will not be published. One of the most confusing issues is the dual band problem, specifically concerning wireless networks that emit at 2.4GHz and 5GHz. For best coverage, set both to the ON position. If you wish, you can force your Android device to connect to Wi-Fi hotspots using the speedier 5 GHz frequency band. Once your network is selected, you will need to enter its password from the device. Under Manage your Wi-Fi connection settings, select Edit next to your 2.4 GHz network. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.