It was incredibly frustrating because my flight was late and the email I received with my confirmation said the rental car booth closed at 12am. Ridiculous. No refund of deposit Pros: The car was fine Cons: I paid during pick up and extra 200 dollars as deposit, until today I didn't receive that amount and they never replied to my email messages. The building is hot and dour-I feel for the employees! Tire pressure was ok. Pros: The car. Great drop-off experience Pros: Night and day customer service. Cons: Another location in San Francisco proper. Called for 3 days straight. Pros: The staff were very friendly and it was a quick process to pickup and drop off. If there is in fact damage to the windshield it would have to have happened after I drove it and I can not be held responsible. Cons: The staff tried to deceive me into renting a bigger car than I originally booked and tried to sell some car insurance. Pros: Drop off sucked. But it says there is a glitch in their system and so if you drop the car off for less than the term. They had five people standing around and it took me an hour to get a car! Additionally I had called customer service in advance to change my reservation to pick up the car at 11 instead of noon and was told no problem but the agent wanted to charge me an additional day even tho I was only going to have the car 8 hours total. The type of car we reserved was unavailable and they solved what could have been a bad Christmas Eve. Pros: Vehicle was fine.Cons: People on both ends were rude and unengaged. So if u go over be prepared to get slammed. The pickup and dropoff process was much more difficult than any other rental company we have used. I waited till 11:30. Still convenient and I'll know better later, but the frustration level can be high. Also, the engine made rattling noises like it was running on no oil, and the gearbox had a mind of its own. No reimbursement was offered with regards to time lost due to mechanical issues. When I did find a tell her to help me he did do everything really fast but then upsell me on a fancier model car and didn’t explain the total cost at the end which caught me by surprise so I eventually the next day return the car that I didn’t need, Cons: Kayak doesn’t offer an option to skip the line so we had to wait an hour just to show our drivers license. Otherwise, the person checking us out just typed on the computer for 10+ minutes. We the. How we got to 123 dollars from 15 is mysterious. Pros: Car was clean and drop off was easy.Cons: Pick up was a disaster. Had to lug everything on the tram and then to the terminal. Pros: Jay from the Bay was awesome.Cons: Nothing! Pros: Car was clean, and presented no issuesCons: The scheduled pickup time was 5am, and there was no one to be found at the thrifty counter or the garage. Find the cheapest San Francisco Airport car rental now with KAYAK. Cons: Car was not same model promised and price at least initially invoiced did not match confirmation. I walked around the airport for 40mins, called thrifty customer service who told me there was nothing he could do. Alamo Rent A Car car rentals in San Francisco, Thrifty Car Rental car rentals in San Francisco, Dollar Rent A Car car rentals in San Francisco, Fox Rental Cars car rentals in San Francisco, The Westin St. Francis San Francisco on Union Square, Flights from Los Angeles to Circle Hot Springs. I returned it in the same condition as when I rented it. I called again and was tols I would have it within three minutes but the representative refused to stay on the line until I received the receipt. van Cons: no alternate drop off locations. Renting a smaller vehicle midweek will typically save you more money.