July 22, 2020, by Of course there are situations where being an ‘Observer’ is appropriate. Whilst all these features and options are great from a product offering perspective, it can cause real headaches for deployment teams trying to deliver capability to an organization. While they may not be a source of insightful posts that gain large numbers of responses, they are regular responders themselves, by way of replies or likes. Plus, with Safe you can securely store confidential information and share it with others in Microsoft Teams.2. on Their positive contribution is provided by the way they ensure their fellow members become part of conversations. Teams Adoption Hub - Enhanced guidance for user adoption projects, Microsoft Teams Rooms Intro | Your Integrated Meeting Solution | Microsoft Mechanics, Microsoft Teams Rooms Setup | Step-by-Step Guide | Microsoft Mechanics. If you feel that your role requires you to continuously adopt a ‘Broadcaster’ persona, you may want to consider whether the collaboration platform is the appropriate vehicle for you. SWOOP classifies certain collaboration characteristics into five different personas: In the sections below we go into much deeper detail about each one. Sending and receiving chat messages via SMS is available only in the US and Canada. Create and optimise intelligence for industrial control systems. dmontoyam In other contexts you may be looking to sustain interactions in a community or team, where the ‘Responder’ persona may be a positive one for you. I am learning service adoption of Teams and O365 as a tool and I plan to use this knowledge some time for our customers. September 14, 2020, by Start group chats with friends, even if they don’t have Teams installed on their phone. on At this time, a Microsoft 365 subscription isn’t required to use the features in Teams. Your message has been sent, please check your email shortly. During your adoption project you should have 3-6 personas (depending on type of organisation). If the percentage is over 70% then that requirement should become standard and offered out of the box in your personas. Mark Vale. Now we have 3 meeting policies, 1 chat policy and 2 calling policies. We're sorry, an error occurred while sending your message. Certain policy options such as allow external users to request control, or anonymous users can start a meeting are global business decisions that transcend every policy created. The exception we would make is when an injection of new thoughts or innovations are required. Turn any one-on-one or group chat into an instant video or voice call. In the enterprise context, influencing in the advertising context may be less valued. You can invite and start a group chat with your contacts, even if they don’t have the Microsoft Teams app installed on their phones. In this way you will have the skills to be a productive member of any team or community. You need to focus these down to a handful of persona options, 5 at most, 4 better, 3 optimal. If the roles you aspire to are to be the change agent and/or disrupter of the status quo, then developing your skills to achieve the ‘Catalyst’ persona may be for you. ‘Broadcasters’ as the name infers, suggest that these people have a bias toward publishing over the more conversational aspects that would include more liberal use of the ‘reply’ and ‘like’ contributions. dmontoyam Consistent and frequent collaboration demonstrates continuous knowledge sharing, co-operation, co-ordination and therefore performance. For each site you create, distribute the number of users across the available personas. Broadcaster: Tend to post messages that are not replied to or liked, so the conversation is mostly ‘one-way’. On mobile: If you currently use the Teams mobile app at work, simply click on the menu (three bars) on the top left of your screen and select ‘Add account’. ‘Catalysts’ are more commonly labeled as ‘Influencers’ in the social media world. Michael Plettner If you have not, and are venturing out into the Microsoft Teams tech-scape, then Personas mean experience profiles. After you add all sites, you can create a report, as follows. Learn how your comment data is processed. Have a look at your interaction patterns on your favoured social channel to find out if you ‘fit the bill’. Work | Education | Firstline Workers | Healthcare. It’s part of a broader effort to win back consumers with services, and Microsoft Teams will be focused … If you don’t have a Microsoft account, you can sign up with your phone number. It will require you to be mindful of your contribution patterns and the sorts of posts and replies that you make, that may or may not attract reactions from your colleagues. This is not to say that the platform is not providing value to ‘Observers’; it most probably is. It’s not a trivial task to become a catalyst/influencer in the social media world. Introducing SWOOP Personas for Microsoft Teams, Admin: Changing visibility of attributes (Teams), Admin: Access rights, permissions and roles in SWOOP (Teams), clear evidence that the leaders of the future are those that can pro-actively build their relationship networks. Create a custom persona. Once you are confident on the value you could add as one of the positive personas, you should jump in and start interacting. The ‘Observer’ persona is simply calculated against a minimum activity level. When you provide your network details and Teams usage, the Network Planner calculates your network requirements for deploying Teams and cloud voice across your organization's physical locations. On with the next.