It's plumbed into the mains and I've checked the feed and it's fine. you can order spares via samsung google with model of fridge which will give list suppliers for parts. Just had a similar problem,read through some of the answers on this forum and decided to use ApplianceDIYrepairs.com.Delivery of repair kit to Spain 3 days.Easy to follow instructions.Couple of hours to do.Now working perfectly.Highly recommended.Also thanks for the info. 3. My water bottle was also frozen solid so removed this and thawed also. Make sure that the water pressure to the valve is at least 20 psi. The food was heating up. ... Find out more about what to do when the water does not flow from the dispenser properly with Samsung Support. The ice maker tray does not fill with water. I removed the entire back panel, then removed the original Samsung fan. the heating element on the matrix might not be working. Samsung RS21DCNS Fridge / Freezer Parts Get the Samsung Fridge / Freezer parts you need at Partmaster. My ice maker has stopped working. Try to include as much detail as possible. If the ice maker on your Samsung refrigerator is not working, you can troubleshoot the unit before contacting an authorised service centre. If air does not pass through, this indicates that the water supply tube is frozen. the same size as the Samsung fan. This is a simple and easy fault to repair as I have just completed one myself. If the door switch does not have continuity when activated, replace it. Followed the instructions on this thread on how to dismantle and get rid of ice build up which stops the fan running. Document Read Online Samsung American Fridge Freezer Rs21dcns Manual Samsung American Fridge Freezer Rs21dcns Manual - In this site is not the same as a answer manual you Buy genuine replacement Samsung Fridge & Freezer RS21DCNS spares from an authorised supplier. If the door switch fails, the dispenser will not turn on. My RS21WCNS had this problem last September (at the time Samsung wouldn’t admit to there being a significant problem). Keep your freezer cold with a replacement door seal or thermostat and keep your fridge working well with a new lamp or filter. The Lock symbol looks like a closed padlock. First of all, it changes the configuration by itself. If the entire dispenser system is not working, the control board is more likely to be at fault. My RS21DCNS unit is now over 5 years old and also developed the noisy fan followed by a the water unit not working and a temp of 14deg in the fridge which lasted about 12 hrs before cooling again. the fridge and the freezer are both not getting to the correct temperature. This has saved us a fortune! After we installed the new filter there was no water. New fridge search and sending this one to the fridge graveyard. Had an evaporator cover replaced last week, it worked great for a day. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. hi copied and pastted from previos post - if out of warranty you can get diy kits .. thanks for putting the samsung telephone number on. Samsung Support UK. The thermal fuse for the heating element has blown. (No or Slow Water from Dispenser) If your refrigerator is newly installed, make sure you push the water dispenser lever down for 3 minutes to get the water reservoir to fill up completely. Hi, I bought a RF22R7351SR and the auto-fill was working perfectly. Time will tell if this is a short term fix or not. If your samsung fridge is equipped with a water filter, you will notice that there is a water filter indicator. We bought a repair kit from Appliance DIY Repairs and did it ourselves. Reset method using 'Test' button (chimed once, didnt chime after end of test cycle) or no motion The Seoul-based organization make a range of home appliances including several models of side-by-side refrigerators with water dispenser. Great thread. It was fairly easy to dismantle the cover and unscrew the fan housing to remove the build up of ice with a hairdryer. QUESTION: I reset the ice maker on my Samsung RS Refrigerator as it was not working properly. Great service by the guys at www.agsrefrigeration.co.uk samsung didnt want to know has our fridge is more than five years old and i also found out that their so called engineers are not their own they contract the work out like everyone else anyway in the end i got the contact details of agsrefrigeration from which local they attended and found the fault that all the other so called approved engineers from samsung could'nt a simple wiring fault with the door connections which the guy repaired. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. The dispenser control board governs most of the functions of the dispenser system. I did as no 2 said removed fan and defrosted put back on and seems to be workinf fine took 1.5 hours thanks for your help.